The goal of onboarding to build key relationships in the department, to let the new hire gain necessary knowledge, and to give that person the opportunity to integrate into the overall organization.
But, how do you create a staffing onboarding process that is effective for both the new hire and the client?
Plan ahead. Staffing agencies often …show more content…
It takes time for even the most skilled new hire to come up to speed on all the nuances of a particular workplace. The client should start with a basic assignment and add additional work as the person comes up to speed on what is required.
Offer peer mentoring and safe havens. If you have had others employees work at the client, now or in the past, see if one of them might be willing to mentor the new hire. This helps the new hire get oriented to the new environment and offers them a safe place to ask "dumb" questions he or she might be hesitant to ask of the client's employees or managers.
Create social opportunities with other staffing employees. Temporary staff are in a unique position within a client's company. They work on projects with client employees, but are not employees. They participate in some meetings, but none of the meetings for client employees only. It can isolate temporary staff in some ways. Offering the temporary staff a chance to socialize among themselves offers the chance to make connections with other people in their …show more content…
A new hire cannot be effective without the necessary tools to succeed at the job. Clients should have a work space ready for the new hire with all the appropriate tools and equipment available. They should be prepared to orient the new hire upon arrival or at least sometime on the first day.
Make communication and feedback a priority. New hires are often hesitant to ask questions or to get clarification, especially in temporary staffing situations. The new hire should have a point of contact at the staffing agency as well as the client company for communication. And communication and feedback should be constantly encouraged. It is better to identify problems early and solve them, before either the employee or the client becomes dissatisfied.
Staffing agencies are in the business of providing talent to client employers. But, to fulfill that role, they must give new hires a chance at successful integration into the client's culture. That is where an onboarding process becomes