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59 Cards in this Set
- Front
- Back
Which of the following information cultures would have the greatest negative impact on Apple's business?
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Information-functional culture
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Which of the following represents the relationship between functional areas in a business?
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Interdependent
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Almost all organizations today have an internal IT department, often called Information Technology (IT), Information Systems (IS), or Management Information Systems (MIS).
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True
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What is a field concerned with the use of technology in managing and processing information?
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Information Technology (IT)
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Which information culture can cause an organization to have a great degree of difficulty operating?
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Information-functional culture
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Information technology equals business success and innovation.
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False.
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Which information culture allows employees across departments to search for information to better understand the future and align themselves with current trends and new directions?
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Information-inquiring culture
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What is the name of a company's internal IT department?
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All of the above
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Which of the following is considered data?
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Quantity Sold
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Which information culture allows employees across departments to use information (especially about problems and failures) to improve performance?
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Information-sharing culture
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Which information culture encourages employees across departments to be open to new insights about crisis and radical changes and seek ways to create competitive advantages?
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Information-discovery culture
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Which of the following is not one of Thomas Friedman's 10 forces that flattened the world?
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Microsoft IPO
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What are raw facts that describe the characteristics of an event?
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Data
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Which of the following represents the order of priority for the three primary organizational key resources?
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People, information, information technology
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What can IT enable an organization to accomplish?
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All of the above
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What is a general name for the business function and academic discipline covering the application of people, technologies, and procedures—collectively called information systems—to solve business problems?
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Management information systems
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Why do students need to study information technology?
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nformation technology is everywhere in business
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Which of the following statements is true?
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IT enables business success and innovation
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Common departments found in an organization include accounting, management information systems, operations management, and delivery.
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False
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What did Thomas Friedman believe happened to the world because of the unplanned cascade of technological and social shifts?
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The world became flat
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Which information culture allows employees to use information as a means of exercising influence or power over others?
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Information-functional culture
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If supplier power is high, how can the supplier directly influence the industry?
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All of the above
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Which of the following is an example of a loyalty program?
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All of the above
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What is an entry barrier?
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A product or service feature that customers have come to expect from organizations in a particular industry and must be offered by an entering organization to compete and survive
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Which of the following is Hyundai using as its generic strategy?
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Broad coast leadership
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An entry barrier is typically used to influence the rivalry among existing competitors.
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False
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Which of the following is Hummer using as its generic strategy?
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Focused differentiation
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What are costs that can make customers reluctant to switch to another product or service?
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switching costs
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All of the following are part of Porter's Three Generic Strategies, except
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Business process strategy
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Which of the following forces is commonly reduced through the use of a loyalty program?
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Buyer power
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What is the acquisition and analysis of events and trends in the environment external to an organization?
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Environmental scanning
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Which of the following supports the primary value activities in the value chain?
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Support value activities
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Which company uses environmental scanning to determine everything from how well competing products are selling to the strategic placement of its own products?
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Frito Lay
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What is high when competition is fierce in a market and low when competition is more complacent?
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Rivalry among existing competitors
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Kia is following a broad differentiation strategy.
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False.
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Which of the following is considered a business process?
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All of the above
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What occurs when an organization can significantly impact its market share by being the first to market with a competitive advantage?
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First-mover advantage
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Which of the following can an organization use to evaluate the effectiveness of its business processes?
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Value chain
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Which part of the value chain includes firm infrastructure, human resources management, technology development, and procurement?
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Support value activities
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A tablet is a pen-based computer that provides the screen capabilities of a PDA with the functional capabilities of a laptop or desktop computer.
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True.
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What detects the presence or absence of a mark in a predetermined place (popular for multiple-choice exams)?
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Optical-mark recognition
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What provides the tools for data retrieval, modification, deletion, and insertion?
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Data management
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Utility software provides additional functionality to the operating system.
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True
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What is an older secondary storage medium that uses a strip of thin plastic coated with a magnetically sensitive recording medium?
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Magnetic tape
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What is the size of the internal electrical pathway along which signals are sent from one part of the computer to another?
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Bus width
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What is a protected memory space created by the CPU allowing the computer to create virtual machines?
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Virtualization
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What is roughly 1 million bytes?
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megabyte
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What is a form of a stationary mouse on which the movement of a finger causes the pointer on the screen to move?
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Touch pad
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What is system software?
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Controls how the various technology tools work together along with the application software
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What is software?
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The set of instructions that the hardware executes to carry out specific tasks
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What organizes information on a hard disk in the most efficient way?
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Disc Optimization
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Complex instruction set computer chips limit the number of instructions the CPU can execute to increase processing speed.
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False
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Which of the following represents megahertz?
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The number of millions of CPU cycles per second
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What is a CPU?
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The actual hardware that interprets and executes the program (software) instructions and coordinates how all the other hardware devices work together
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What is hardware?
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Consists of the physical devices associated with a computer system
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What is information technology?
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Any computer-based tool that people use to work with information and support the information and information-processing needs of an organization
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What is similar to a desktop but has more powerful mathematical and graphics processing capabilities and can perform more complicated tasks in less time?
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Workstation
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Which type of software supports the application software and manages how the hardware devices work together?
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Operating system software
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Which computer offers both a horizontal and vertical system box and is usually placed on a desk or on the floor within a work area?
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Desktop computer
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