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20 Cards in this Set

  • Front
  • Back

Rapport

A harmonious relationship to promote good communication.

Clientele

A customer or client.

Demographics

Statistical data pertaining to the population.

ANSI

American national standards institute.

Chamber of commerce

Local business organization networking to promote the interests of the local businesses.

Personal image

How a person desires to be viewed by others.

FTC

Federal trade commission.

ABO

American board of opticianry.

FDA

Food and drug administration.

NCLE

National contact lens examiners.

Board of quality assurance

The governing body that regulates the medical industry.

Scrupulous

Carefully attentive about honesty and attention to detail.

Fraudulent

Dishonest or deceptive.

Suspended

Temporarily prevented from continuing or being in force or effect.

Injunction

A judicial order that restrains a person from beginning or continuing an action.

Appeal

An application to a higher court for a decision to be reversed.

Revoke

To cancel or put an end to the validity or operation of license or business.

Negligence

Failure to use reasonable care, resulting in damage or injury to another.

Liability

The state of being responsible for something, especially by law.

Tort

A wrongful act or breach of contract for which relief may be obtained in the form of damages or an injunction.