• Shuffle
    Toggle On
    Toggle Off
  • Alphabetize
    Toggle On
    Toggle Off
  • Front First
    Toggle On
    Toggle Off
  • Both Sides
    Toggle On
    Toggle Off
  • Read
    Toggle On
    Toggle Off
Reading...
Front

Card Range To Study

through

image

Play button

image

Play button

image

Progress

1/20

Click to flip

Use LEFT and RIGHT arrow keys to navigate between flashcards;

Use UP and DOWN arrow keys to flip the card;

H to show hint;

A reads text to speech;

20 Cards in this Set

  • Front
  • Back

Rapport

A harmonious relationship to promote good communication

Clientele

The customer or client

Demographics

Statistical data pertaining to the population

ANSI

American national standards institute

Chamber of commerce

Local business organization networking to promote the interests of the local businesses

Personal image

How a person desires to be viewed by others

FTC

Federal trade commission

ABO

American Board of Opticianry

FDA

Food and drug administration

NCLE

National contact lens examiners

Board of quality assurance

The governing body that regulates the medical industry

Scrupulous

Carefully attentive about honesty and attention to detail

Fraudulent

Dishonest or deceptive

Suspended

Temporarily prevent from continuing or being in force or effect

Injunction

A judicial order that restrains a person from being or continuing an action

Appeal

An application to a higher court for a decision to be revised

Revoke

To cancel or put an end to the validity or operation of license or business

Negligenxe

Failure to use responsible care, resulting in damage or inquiry to another

Liability

The state of being responsible for something, especially by law

Tort

A wrongful act or breach of contract for which relief may be obtained in the form of damages or an injunction